Pricing
Both lists are on every card. A plan that hides what it leaves out is a plan whose limits you discover in month two.
Prices exclude VAT. The yearly subscription is billed as ten months.
Tickets, customers and email for a small team.
€25/ month
up to 3 agents
What grows with the team: measurement, deadlines, routing.
€65/ month
up to 10 agents
Adds WhatsApp, work time and the assistant that writes from your documents.
€139/ month
up to 25 agents
The whole product, telephony included, with no limit on how many people use it.
€279/ month
unlimited agents
Every plan starts with a 30-day trial of the full product, for up to 10 people, every feature included. Including the ones your plan will not have, so you know what you are choosing between.
Everything side by side
So nothing has to be guessed from a marketing summary.
| Start | Business | Pro | Enterprise | |
|---|---|---|---|---|
| Price per month | €25 | €65 | €139 | €279 |
| Price per year | €250 | €650 | €1390 | €2790 |
| Agents | 3 | 10 | 25 | unlimited |
| Tickets, owners, priorities | yes | yes | yes | yes |
| Customers and contacts | yes | yes | yes | yes |
| Mailbox | yes | yes | yes | yes |
| Messenger and Instagram | yes | yes | yes | yes |
| Internal chat | yes | yes | yes | yes |
| Canned responses | yes | yes | yes | yes |
| Reports and per-agent statistics | no | yes | yes | yes |
| Knowledge base | no | yes | yes | yes |
| SLA policies | no | yes | yes | yes |
| Departments and routing | no | yes | yes | yes |
| Telegram notifications | no | yes | yes | yes |
| WhatsApp Business | no | no | yes | yes |
| Shifts and work time | no | no | yes | yes |
| AI assistant | no | no | yes | yes |
| Telephony and softphone | no | no | no | yes |
An agent who leaves can be deactivated instead of deleted: their history stays, and the seat is freed.
Billing
Questions about pricing
An active account that can sign in. Someone who has left is deactivated: their history stays on the tickets they handled, and the seat is freed. So the cure for a full plan is deactivating leavers, not deleting them.
There is a grace period and a warning before it. After it the account goes read-only: you can open and read everything, but not write. Nothing is deleted for non-payment.
Yes, in both directions, and it applies at once. One thing when going down: lowering the seat limit below the number of people you have does not throw anyone out. You simply cannot add the next person until you are under the limit.
Because there is a real cost behind telephony: an exchange, numbers, recordings and the traffic they produce. The rest of the product is billed by team size. Telephony by what it costs to run.
The yearly subscription is billed as ten months instead of twelve, so two months are free. About 17%.
Tell us how many people answer customers and which channels the enquiries arrive on. We will show you the same screens your team will work in, with your case rather than a demo script.
Every plan starts with 30 days of full access to the product, every feature included.
